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Dashboard

Agent

The dashboard is the first page after you log in. It gives you a real-time overview of your collection activity.


Overview

The dashboard presents:

  • My statistics — total receivables managed, total outstanding amount
  • Actions to do — overdue tasks or follow-ups due today
  • Upcoming promises — payment deadlines scheduled in the next 7 days
  • Recent engagements — most recently viewed cases

Key indicators

Indicator Description
Active engagements Number of ongoing cases in your portfolio
Overdue amount Total sum of current unpaid amounts
Today's actions Contacts and actions logged today
Pending promises Payment promises not yet fulfilled

Step-by-step

View my statistics

  1. Log in to CASH.
  2. The dashboard is displayed automatically.
  3. The KPI cards at the top show your key figures.
  4. Click a card to open the corresponding filtered list.

View my actions for today

  1. Locate the "Actions to do" block.
  2. Overdue actions appear in red.
  3. Click a row to open the engagement directly.

Interactive tour

Launch the "Dashboard" tour


Permissions

Action Agent Manager Admin
View own KPIs
View team KPIs
View company-wide KPIs

FAQ

Q: Why don't my figures match what I expected? KPIs are computed in real time on your active portfolio. Refresh the page.

Q: Can I customize the dashboard? This feature is under development.